Reference

Terms & Conditions That Govern Your Account

These Terms & Conditions form the binding agreement between you and bolacash when you open an account, deposit via DANA, OVO, GoPay or QRIS, or access any service…

Account Eligibility RulesDANA, OVO, GoPay & QRIS Payment TermsWithdrawal & Verification ProcessAccount Suspension PolicyDispute Resolution Path

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How These Terms Apply in Indonesia

bolacash Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Access to bolacash.xyz and the services described here depends on local law. By creating an account and funding it via DANA, OVO, GoPay or QRIS, you confirm that your use of this platform is permitted where local law permits and that you have read and accepted

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every clause in this document. We reserve the right to update these Terms & Conditions; when we do, we post a revision notice on the site and the updated version takes effect within 7 calendar days. Continuing to use your account after that date constitutes acceptance.
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If any clause is found unenforceable in your jurisdiction, the remaining clauses stay fully in force. These terms are written in English for the Indonesian market and that English text is the controlling version.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HUBUNGI KAMI

Reach Us About Any Terms Question

If any clause in these Terms & Conditions is unclear, our support team is available 07.00–23.

KEAMANAN AKUN & DATA

How bolacash Handles Your Account Under These Terms

Our obligations under these Terms & Conditions extend beyond payments; they cover how we store your data, protect your session and manage account changes.

Data Retention

We retain account data for a minimum of 5 years after the last transaction, as required under our operating obligations. You may request a data summary through the in-account portal at any time under Clause 8.

Cookie Policy

bolacash.xyz uses session cookies to maintain your login state and analytics cookies to improve page performance. You can manage cookie preferences via the banner shown on your first visit, as detailed in Clause 4.

Account Security

Under Clause 6, you are responsible for keeping your password confidential. We use TLS encryption on all data in transit; if we detect unusual login activity, your account is flagged and we notify you by email within 2 hours.

Third-Party Sharing

Your personal data is shared only with payment processors — DANA, OVO, GoPay, QRIS — and identity-verification partners where required. We do not sell data to advertising networks; this is stated explicitly in Clause 9.

Account Changes

To update your registered email, phone number or bank account linked to OVO or DANA withdrawals, submit a verified request through Account > Settings > Change Details. Processing takes up to 24 hours per Clause 7.

Breach & Termination

Clause 12 states that accounts found in breach of these terms — including multi-accounting or fraudulent payment reversals — may be suspended immediately. Balances under review are frozen until investigation concludes, typically within 72 hours.

Your Terms & Conditions Questions Answered

These are the questions we receive most often about the Terms & Conditions on bolacash.xyz. Each answer references the relevant clause so you can read the full context in the agreement document.

The complete Terms & Conditions are published at bolacash.xyz/terms-conditions/. The page is updated whenever a revision is made, and the effective date is shown at the top of the document so you always know which version applies to your account.

Yes. These terms govern all payment methods including QRIS and GoPay. Clause 5 specifically outlines payment processing rules, chargeback restrictions and what happens if a DANA or OVO transfer is reversed after funds are credited to your account.

We always post a revision notice on the site at least 7 days before changes take effect. Continued use of your account after the effective date constitutes acceptance. If you disagree, you should withdraw your balance and close your account before the date.

Navigate to Account > Help > Submit Ticket and select 'Data Request' as the category. Under Clause 8, we process data summary requests within 10 business days and deliver them to your registered email address in a structured, readable format.

Clause 12 outlines the consequences, which range from a formal warning to immediate account suspension depending on severity. Your balance is placed under review and you are notified by email. You have 14 days to submit a formal appeal via the in-account ticket system.

Yes. Whether you access bolacash.xyz on a desktop browser in Jakarta, a mobile browser, or a saved web app on Android, the same Terms & Conditions apply. Device type does not change your rights or our obligations under this agreement.

Contact us via Live Chat (07.00–23.00 WIB) or submit an in-account ticket under 'Terms & Conditions Dispute'. Cite the clause number you believe was misapplied; our compliance team reviews disputes separately from general support and responds within 48 hours.

Terms & Conditions That Govern Your Account

Reach Us About Any Terms Question

How bolacash Handles Your Account Under These Terms

Data Retention

Cookie Policy

Account Security

Third-Party Sharing

Account Changes

Breach & Termination

Your Terms & Conditions Questions Answered

01 Where can I read the full Terms & Conditions document?

02 Do these Terms & Conditions apply if I pay with QRIS or GoPay?

03 Can bolacash change the Terms & Conditions without notice?

04 How do I request a copy of the data bolacash holds on me?

05 What happens to my account if I breach these terms?

06 Are these Terms & Conditions the same across all devices?

07 Who do I contact if I believe a term has been applied incorrectly?

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